Privacy

Privacy Policy

1. General provisions

This personal data processing policy has been prepared in accordance with the requirements of Federal Law No. 152-FZ dated 27.07.2006 “On Personal Data” and defines the procedure for processing personal data and the measures taken by RockGamesShop (hereinafter referred to as the Operator) to ensure the security of personal data.

  1. 1.1. The Operator considers the observance of human and civil rights and freedoms during the processing of personal data, including the protection of the rights to privacy, personal and family secrecy, to be the most important purpose and condition of its activities.
  2. 1.2. This Operator’s policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator may receive about visitors to the website https://stopdenuvo.ru.

2. Basic terms used in the Policy

  1. 2.1. Automated processing of personal data means the processing of personal data using computer equipment;
  2. 2.2. Blocking of personal data means the temporary suspension of personal data processing, except in cases where processing is necessary to clarify personal data;
  3. 2.3. Website means a set of graphic and informational materials, as well as computer programs and databases, ensuring their availability on the Internet at the network address https://stopdenuvo.ru;
  4. 2.4. Personal data information system means a set of personal data contained in databases, as well as information technologies and technical means ensuring their processing;
  5. 2.5. Depersonalization of personal data means actions as a result of which it becomes impossible to determine, without using additional information, whether personal data belongs to a specific User or other personal data subject;
  6. 2.6. Processing of personal data means any action or set of actions performed with personal data, with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification, updating, modification, extraction, use, transfer, distribution, provision, access, depersonalization, blocking, deletion, and destruction of personal data;
  7. 2.7. Operator means a state authority, municipal authority, legal entity or individual that independently or jointly with other persons organizes and/or carries out the processing of personal data, and also determines the purposes of personal data processing, the scope of personal data to be processed, and the actions performed with personal data;
  8. 2.8. Personal data means any information relating directly or indirectly to an identified or identifiable User of the website https://stopdenuvo.ru;
  9. 2.9. User means any visitor of the website https://stopdenuvo.ru;
  10. 2.10. Provision of personal data means actions aimed at disclosing personal data to a specific person or a specific group of persons;
  11. 2.11. Dissemination of personal data means any actions aimed at disclosing personal data to an indefinite group of persons or making personal data available to an unlimited number of persons, including publication in mass media, placement in information and telecommunications networks, or providing access to personal data in any other way;
  12. 2.12. Cross-border transfer of personal data means the transfer of personal data to the territory of a foreign state to a foreign state authority, foreign individual, or foreign legal entity;
  13. 2.13. Destruction of personal data means any actions as a result of which personal data is irretrievably destroyed and it becomes impossible to further restore the content of personal data in the personal data information system and/or the physical media containing personal data are destroyed.

3. The Operator may process the following personal data of the User

  1. 3.1. Last name, first name, patronymic;
  2. 3.2. Email address;
  3. 3.3. The website also collects and processes depersonalized data about visitors, including cookie files, using Internet statistics services, including Yandex.Metrica, Google Analytics, and others.
  4. 3.4. The above-mentioned data are hereinafter collectively referred to in this Policy as Personal Data.
  5. 3.5. The website may process technical and depersonalized data of the User, including IP address, browser information, device type, operating system, browser language, date and time of visit, traffic source, viewed pages, actions on the website, as well as data contained in cookie files and similar technologies.
  6. 3.6. To collect statistics, analyze website traffic, improve the website, and provide communication with the User, the website may use Yandex.Metrica, Google Analytics, and the Tawk.to online chat service. These services may use cookie files, technical identifiers, and other similar technologies.
  7. 3.7. The Tawk.to online chat service may process data that the User independently provides when contacting the Operator through the chat, including name, contact details, message text, and technical information about the communication session.

4. Purposes of personal data processing

  1. 4.1. The purpose of processing the User’s personal data is to inform the User by sending emails.
  2. 4.2. The Operator also has the right to send the User notifications about new products and services, special offers, and various events. The User may refuse to receive informational messages at any time by sending an email to the Operator at support@stopdenuvo.ru with the subject “Refusal of notifications about new products and services and special offers”.
  3. 4.3. Depersonalized data of Users collected through Internet statistics services is used to collect information about Users’ actions on the website and to improve the quality of the website and its content.
  4. 4.4. The processing of technical data, cookie files, and data collected through web analytics services and online chat is carried out for the purposes of analyzing website performance, counting visits, improving the quality of the website, identifying technical errors, protecting the website from abuse, and providing feedback to Users.
  5. 4.5. Data received through the Tawk.to online chat service is used to process User requests, provide consultations, and answer questions related to the operation of the website and the services provided.

5. Legal grounds for personal data processing

  1. 5.1. The Operator processes the User’s personal data only if it is filled in and/or submitted by the User independently through special forms located on the website https://stopdenuvo.ru. By filling in the relevant forms and/or sending personal data to the Operator, the User expresses their consent to this Policy.
  2. 5.2. The Operator processes depersonalized data about the User if this is permitted in the User’s browser settings, including enabled cookie storage and JavaScript technology.
  3. 5.3. The use of optional cookie files, web analytics services, and online chat is carried out after obtaining the User’s consent through the cookie notice on the website, if such consent is required by applicable law.
  4. 5.4. The User has the right to restrict or disable the use of cookie files in their browser settings. In this case, certain website functions may work incorrectly or become unavailable.

6. Procedure for collection, storage, transfer, and other types of personal data processing

The security of personal data processed by the Operator is ensured by implementing legal, organizational, and technical measures necessary to fully comply with the requirements of applicable legislation in the field of personal data protection.

  1. 6.1. The Operator ensures the safety of personal data and takes all possible measures to prevent unauthorized persons from accessing personal data.
  2. 6.2. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to compliance with applicable legislation.
  3. 6.3. If inaccuracies in personal data are identified, the User may update them independently by sending a notification to the Operator’s email address support@stopdenuvo.ru with the subject “Personal Data Update”.
  4. 6.4. The period of personal data processing is unlimited. The User may withdraw their consent to the processing of personal data at any time by sending a notification to the Operator by email at support@stopdenuvo.ru with the subject “Withdrawal of consent to personal data processing”.

7. Cross-border transfer of personal data

  1. 7.1. Before commencing the cross-border transfer of personal data, the Operator is obliged to make sure that the foreign state to whose territory the transfer of personal data is intended provides reliable protection of the rights of personal data subjects.
  2. 7.2. Cross-border transfer of personal data to the territories of foreign states that do not meet the above requirements may be carried out only if the personal data subject has provided written consent to the cross-border transfer of their personal data and/or if it is necessary for the performance of a contract to which the personal data subject is a party.
  3. 7.3. When using certain services, including Google Analytics and Tawk.to, cross-border transfer of personal data or access to the User’s technical data may be provided to foreign persons and/or infrastructure located outside the Russian Federation.
  4. 7.4. Such transfer is carried out only if there are legal grounds and in compliance with the requirements of the legislation of the Russian Federation on personal data, including the submission of the necessary notifications to the authorized body, if such notification is required by law.

8. Final provisions

  1. 8.1. The User may receive any clarifications on issues related to the processing of their personal data by contacting the Operator by email at support@stopdenuvo.ru.
  2. 8.2. This document will reflect any changes to the Operator’s personal data processing policy. The Policy is valid indefinitely until replaced by a new version.
  3. 8.3. The current version of the Policy is freely available on the Internet at https://stopdenuvo.ru/page/privacy-policy/.

9. Use of cookie files, analytics services, and online chat

  1. 9.1. The website https://stopdenuvo.ru uses cookie files and similar technologies to ensure the proper operation of the website, remember user settings, analyze website traffic, improve the quality of the website, and support certain website functions.
  2. 9.2. Cookie files may be technical cookies necessary for the operation of the website, as well as analytical and functional cookies used by Yandex.Metrica, Google Analytics, and Tawk.to.
  3. 9.3. Yandex.Metrica is used to collect depersonalized statistics on website traffic, User actions on website pages, traffic sources, and technical characteristics of Users’ devices.
  4. 9.4. Google Analytics may be used to analyze website traffic, User behavior on the website, and evaluate the effectiveness of the website. The use of Google Analytics may involve the transfer of technical data to a foreign service provider.
  5. 9.5. Tawk.to is used to operate the online chat, process User requests, and provide feedback. When using the chat, the User’s technical data may be processed, as well as information that the User independently provides in the message.
  6. 9.6. The User may refuse the use of optional cookie files by not providing consent in the cookie notice, and may also delete cookie files or restrict their use in browser settings.
  7. 9.7. Continuing to use the website after providing consent through the cookie notice means the User’s consent to the use of the relevant cookie files and the connection of the specified services to the extent necessary for the purposes stated in this Policy.